Meet the team

Garth Bigelow

Owner/Estimator

I’ve been passionate about flooring since starting out as a young installer and later co-founding our full-service flooring store with my brother, Craig. With decades of experience in the industry, my focus has always been on delivering unmatched service and creating lasting relationships. Our number one goal is to take care of our customers like no other.

I was born and raised on Prince Edward Island along with my 3 brothers and sister. Our father is in the glass business. From a young age, he emphasized the importance of giving his customers great service. He also talked about the importance of being honest in both business and everyday life. We have a great team at Bigelow Flooring to ensure that you get the right product and care from the time you walk through our door to well beyond the completion of your installation.

We would like to offer you a warm welcome to our Bigelow Flooring Family, and look forward to meeting you and your family.

(519) 821-0256 ext. 124
garth@bigelowflooring.ca

Kathy Budinski

Showroom Manager & Design Consultant

I have worked in the flooring industry for the past 20 years. I have both installation and product knowledge which are beneficial when assisting customers with their floor covering selections.

I believe in providing customers with great service and I enjoy building relationships with our new and repeat customers. I feel privileged to work with a wonderful group of people here at Bigelow Flooring. We welcome you to come in and let us help you take the stress out of home renovating by making recommendations that suit both your lifestyle and budget. See you soon.

(519) 821-0256 ext. 128
kathy@bigelowflooring.ca

Michael Chumbley

Estimator

We all realize that there are many competitors for the same share in any marketplace, floor covering is no different. By using my 30+ years in the flooring industry, and by developing long-lasting relationships with clients, I want to be a part of your home or workplace floor covering project.

By listening and making suggestions based on individual needs, I will make the best recommendations based on the latest materials and installation practices.

(519) 821-0256 ext. 131 michael@bigelowflooring.ca

Zack Ditner

Operations Manager

I love working at Bigelow Flooring because the owners are very family oriented and treat their employees with a high level of respect

One good customer service experience can change the entire perception a customer holds towards the organization.

The best part of my role at Bigelow Flooring is the people that I work with.

(519) 821-0256 ext. 133 zack@bigelowflooring.ca

Gord Martens

Commercial Estimator

Bigelow Flooring has fun people and a great atmosphere.

I pride myself on always being honest and considering the clients perspective.

I really enjoy being a part of a team that strives to become the best at what we do.

(519) 821-0256 ext. 125
gord@bigelowflooring.ca

Ryan Milligan

Estimator

To me good customer service is about making sure we go above an beyond for our clients from the moment they enter the store, to the moment the job has been completed. The best part about my position here is the fact that I get to see everyone working in sync to accomplish that goal.

Helping people is something I’ve always enjoyed doing. Bigelow Flooring is an extraordinary place to work as it allows me to do just that. I go home happy at the end of each day knowing that I’m working for a company that is so passionate about delivering an incredibly dependable service to all of their clients.

(519) 821-0256 ext. 125
ryan@bigelowflooring.ca

Dave Kerr

Service Manager

I love working at Bigelow Flooring because our team becomes one big family.

Making sure all our installs run smooth and stay on schedule is one of the most important parts of doing renovations and keeping our clients happy.

The best part about working at Bigelow Flooring is hearing each customer loves the work we have done for them.

(519) 821-0256 ext. 135
david@bigelowflooring.ca

Darcy Pietrasik

Warehouse Manager

Having been in various construction and home improvement roles, I get a great sense of fulfilment from helping someone see their vision become reality. Keeping track of all the different bits and pieces of a project is something I find interesting and truly enjoy. Working at Bigelow Flooring has been as enjoyable as it has been rewarding for me. I have felt like family since first joining the team and I feel that very sentiment gets infused into the customer's experience. I believe this sort of energy is palpable to our customers and gives them the peace of mind to trust us with such a lasting impression such as their flooring. Having that confidence to recommend our services to family and friends is a privilege that is not always at one's disposal but it is truly the case here. I hope I grow up to be like Rui.

(519) 821-0256 ext. 132
darcy@bigelowflooring.ca

Rui Cardoso

Scheduling

Having over 30 years of experience in the various roles in the industry , working with the team at Bigelow flooring is incredibly rewarding.

Knowing that the people here are not just selling a floor… We are providing a surface in your home where babies play and take their first steps, where your new puppy ‘learns’,

Products that distinguish your house from your neighbors and transform your house into your home.

The high level of expectation in customer service sets us apart from everyone in making sure you are satisfied.

It is great to be part of a group of people who take pride and ownership of your project, big or small, from the moment you step into our showroom to the moment we leave your home with your new Bigelow floor.

(519) 821-0256 ext. 122
scheduling@bigelowflooring.ca

Armenag Vanayan

Estimator

I have been in the flooring industry for over 15 years and am so fortunate to be a part of the Bigelow team. The friendly skilled staff and positive atmosphere make coming to work enjoyable. Bigelow’s dedication to customer service is something I strongly believe in and feel it is the most important aspect of my role.

(519) 821-0256 ext. 136
armen@bigelowflooring.ca

Krista Armellini

Estimator

Working at Bigelow Flooring I am fortunate to work with terrific people that believe in making every customer feel welcome. They are all very knowledgeable and as a team provides exceptional customer service. Customer service is something that has been important to me for many years working in the construction and design industry, and ensuring clients are happy and educated with all their selections. I feel fortunate to work for a company that values their customers and their employees.

(519) 821-0256 ext. 140
krista@bigelowflooring.ca

Justin Somers

Estimator

With over 14 years of experience in the flooring industry I have been fortunate enough to be part of such a wonderful team here at Bigelow Flooring. Focusing on the customer service aspect and experience from start to finish is very important to myself and the Bigelow team. We offer a wide range of products with in house consultation and design striving to excel over and beyond the rest of the competition.

(519) 821-0256 ext. 138
justin@bigelowflooring.ca

Courtney Clements

Design Consultant & Accounts Receivables

As an interior decorator by certification, I have worked in different corners of the home improvement industry and enjoy seeing a client's concept come to completion. I believe it’s important to help my clients select a product that’s not only beautiful for their space, but that will fit with their lifestyle.

Excellent customer service is an extremely important part of making a customer a repeat customer. I am grateful to work with a great group of people here at Bigelow Flooring, they are truly a wealth of knowledge and go the extra mile to make sure everyone feels welcome.

(519) 821-0256 ext. 134
courtney@bigelowflooring.ca

Dan Walsh

Warehouse

When I started at Bigelow Flooring I was anxious about being in a new industry. However, after a short time, thanks to the wonderful people on the Bigelow team, I gained a great amount of knowledge and confidence in something new. The positive and refreshing work atmosphere has given me the confidence to learn more and the ability to help others enjoy the same Bigelow experience.

dan@bigelowflooring.ca

Matt McQuade

Marketing

Patricia Stewart

Estimator

My name is Trish, and I’m proud to be part of the team at Bigelow Flooring. With over 40 years of experience in the flooring industry, I’ve had the opportunity to design and manage a wide range of projects—from custom residential homes to large-scale commercial developments and property management portfolios.

I take great pride in building strong relationships with clients, contractors, and suppliers to ensure every project runs smoothly from start to finish. My focus has always been on delivering quality workmanship, staying on schedule, and exceeding expectations. Flooring isn’t just my job—it’s my passion and lifelong career.

(519) 821-0256 ext. 143
patricia@bigelowflooring.ca

Nicole Dietrich

Estimator

A seasoned professional with over 25 years of experience in the design and construction industry graduated with Architectural Design Technologist @ Humber College.

Specializing in creating quotes working with products and designs tailored to the needs of both Bigelow's builder and in-house clientele. I thrive on design challenges and am passionate about creating showpiece features in the home.

I believe the most important key is understanding my clients—how they live, and how their current spaces can be improved by updating current spaces to work with their lifestyle. I am dedicated to contributing significantly to Bigelow's success in the industry and very proud to be part of this incredible team.

(519) 821-0256 ext. 144
nicole@bigelowflooring.ca